Technology

This is an enormous topic full of equally enormous opportunities and risks. One of my favorite opportunities in AI is leveling the insurance company “playing field”. Insurance requirements are time-consuming, complicated, and change frequently. When utilization review teams join with AI, systems can be created to quickly and accurately provide what payors require and increase reliability and amount of payouts. There are many other benefits including, reducing risk, helping clinicians manage the inherent tension of time, and increase compliance.

We can discuss the potentials and risks that are unique to your facility.

While I would categorize the use of AI in any direct care position as a risk in behavioral health, there is a window of opportunity in which I believe it can be helpful.

I think AI and VR can be helpful in exposure therapy, specifically. In my work with PTSD I use a lot of exposure therapy and I can see the tremendous benefit of being able to increase the realism and focus of exposure work and biofeedback.

I can see benefits for PTSD, SUD, anxiety, OCD, ED and I’m sure other team members have ideas for additional uses.

It’s easy to see how this can be helpful in all departments. Responsible use of AI can reduce full-time employee (FTE) needs and help all departments work more efficiently, focusing on the parts of their job that require uniquely human skills.

Us being uniquely human, means we are also prone to human error. AI can streamline administrative tasks and reduce our uniquely human errors.